Privacy Policy



Island Outfitter’s Ltd. Privacy Statement

Last updated: October 21, 2021

This Privacy Statement sets out the manner in which Island Outfitter’s collects, uses, discloses and otherwise manages the personally identifiable information of its customers, including the privacy practices of our retail store, catalogue services, and website located at

If you have questions or concerns regarding this Privacy Statement, you should first contact us via Customer Service email at or by calling 250-475-4969. Or if you prefer to write us, please send it to:

Island Outfitter’s Ltd. 
1681A Island Highway
Victoria, British Columbia
Canada V9B 1H9


What personally identifiable information is being collected and used?

In general, you can visit our website without telling us who you are or providing us with any personally identifiable information. However, in order for us to provide you with the products, services or other information that you have requested, you may be asked to provide us with personally identifiable information. You do not have to provide us with any personally identifiable information when you purchase products at our retail store by cash.

If you use a credit or debit card to purchase a product online, instore, or through our catalogue, your payment card-related information and your signature may be collected for the purposes of processing your payment.

If you request to receive our catalogues, emails, newsletters, or other marketing materials we may collect your name, address, telephone number and email address. If you wish to stop receiving any of these materials, you may contact us at 250-475-4969 or send us an email at, or write us at the postal address provided above. Email recipients can also opt-out from receiving future emails by using the opt-out link in each email.

If you contact our customer service representatives by telephone or email we may collect your name, address, telephone number and email address. We may store a record of your request/inquiry along with your name, address and other personal contact information you provide to assist you in the future and to improve our products and services.

If you provide us with your email address when you purchase a product or service, you may receive messages about your order status, issues regarding the operations of this website.

When you enter a contest or participate in a promotion, we may collect your name, address, phone number, email address, and other information that you provide. We use this information to administer your participation in the contest or promotion. If a contest or promotion is jointly sponsored by us and one or more sponsors, your personal information may be shared with such sponsors, as specified at the time of collection of your personal information. We do not control the use, disclosure or security of your personal information by other sponsors, and recommend you review their respective privacy notices or statements.

In addition, our Web servers track various technical details about your visit, such as your computer's IP address, page requests, browser type, operating system, referring page, and average time spent on the website, however that information does not typically contain any personally identifiable information about you. We use this information to monitor and improve our website.

In connection with a job application or related inquiry, we collect certain personal information you provide about yourself, such as that contained in a resumé or similar employment-related materials. We use this information to process and respond to your application or inquiry.


With whom does Island Outfitter’s share your information?

Except as otherwise set out in the Privacy Statement, we will not disclose, trade, rent, sell or otherwise transfer your personal information without your consent.

In order to operate the Island Outfitter’s website and in order to provide you with the products and services you have requested, we occasionally need to share information with our affiliates and other third parties who provide services on our behalf. We may transmit your personal information to service providers who assist us in processing orders, shipping products to you, processing your payment information, on and offline sweepstakes, processing job applications, and sending you emails and newsletters. Your personal information may be stored and processed within Canada and the United States by our affiliates and other third-party service providers. Our service providers are required to implement measures to safeguard your personal information, use it only in compliance with applicable privacy laws, and are prohibited from using or disclosing your personal information for any purpose other than providing the services on our behalf or as otherwise legally required.

What information will be disclosed if required by law?

If required by law, we may provide any and all information we have about you to law enforcement or other government agencies, pursuant to a subpoena, warrant, or other order by a court of competent jurisdiction. Island Outfitter’s and our service providers must provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law. We may also disclose personal information to assist us in collecting a debt owed by you, or otherwise where necessary for the establishment, exercise or defense of legal claims.

on our website, so that they may show you ads relating to that page. If you do not wish

What choices are available to you regarding the collection, use and disclosure of the information?

With your consent you may also receive emails from us containing information about new products and services or upcoming events. You may modify your email preferences by calling 250-475-4969. If you receive email from Island Outfitter’s and do not wish to you may unsubscribe using the opt-out link provided within our emails.


What kind of security procedures are in place to protect the loss, misuse or alteration of information under the control of Island Outfitter’s?

Island Outfitter’s values your business and is committed to doing everything possible to make our online ordering process secure. We have implemented measures in an effort to maintain the security of the personally identifiable information in our custody and control, including providing access to personally identifiable information to only those employees and authorized service providers who require such information for the purposes described in this Privacy Statement. We maintain reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control. Unfortunately, no collection or transmission of information over the Internet can be guaranteed to be 100% secure, and therefore, we cannot ensure or warrant the security of any such information.

Due to various legal and record-keeping requirements, we may be required to maintain records about your purchases or other activities on the Island Outfitter’s website. Your personal information will be retained for as long as it remains necessary for the purpose stated in this Privacy Statement or as otherwise required or permitted by law.

Secure Ordering Process

Any credit card information you enter on our site is encrypted by industry-standard protocol, SSL (Secure Sockets Layer). The Island Outfitter’s website uses SSL to communicate with secure browsers like Netscape, Mozilla, Firefox and Internet Explorer.

If you are still unsure about giving your credit card over the Internet, please feel free to come into the store.

Island Outfitter’s Ltd. 
1681A Island Highway
Victoria, British Columbia
Canada V9B 1H9

If you have any further questions regarding your online security, please contact us at 250-475-4969 or email

Third-party Links

Our website may contain links to other sites that we do not own or operate. Also, links to our website may be featured on other websites on which we advertise. Except as provided herein, we will not provide any of your personal information to these third parties without your prior consent. We provide links to third party websites as a convenience to the user. These linked websites have separate and independent privacy policies, which we recommend you read carefully. We may not have any control over such websites, and therefore we have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose and otherwise treat your personal information


If you are under the legal age of majority within your jurisdiction, you are welcome to browse our website. However, you are not permitted to use any of the features of our site that require the collection of any personally identifiable information. If we determine that we have erroneously collected information from an individual who is not a legal adult, we will immediately undertake to delete that data from our records.

Changes in this Privacy Statement

We reserve the right to modify this Privacy Statement at any time, so please review it frequently. If we make material changes to this statement, we will notify you here, by email, or by means of a notice on our home page. We will use and disclose your personal information in accordance with the Privacy Statement in place at the time of collection of such information, or as you otherwise consent as permitted by law.